How Our Legal Terms Apply to Your Account
These terms set out the rules that apply every time you log in, make a deposit, or request a withdrawal. They are not optional reading — once you open an account with us, you are agreeing to them in full. Eligibility is the first condition: you
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must confirm that using this platform is lawful in your location and that your account details are accurate. We do not accept accounts opened on behalf of another person, and any account we verify as belonging to a minor will be closed immediately. When your account
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is active, all transactions processed through bKash, Nagad, or Rocket are subject to our transaction conditions, which include verification checks before larger withdrawals clear. We reserve the right to pause an account while verification is in progress — this protects your wallet balance, not just our
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records. If your account is flagged for unusual activity, our team contacts you through the registered mobile number or email on file before any action is taken. These terms apply to every device you use to access your account, whether that is an Android browser session
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or a saved shortcut on your home screen. Changes to these terms are posted on this page; continued use of your account after a change is posted means you accept the updated version.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.