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How facia777 Handles Your Personal Information

When you open an account with facia777 and connect your bKash, Nagad, or Rocket wallet, you share personal and payment data with us — and this policy tells you exactly what we collect, why we hold it, and how you can control it.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to request dataCookie and device controlsBangladesh-region data handling

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Your account data sits behind SSL encryption at the point of transmission, whether you are logging in on an Android browser or completing a Nagad deposit. We apply access controls internally so that only authorised personnel can view payment records, and we log every access attempt for audit purposes. Cookie settings can be adjusted through your browser or the facia777 app preferences — turning off non-essential cookies does not affect your ability to deposit or withdraw. Data retention periods are set by the requirements of your eligible region, and you can request a summary of what we hold at any time.

SSL Encryption

All data moving between your device and facia777 is encrypted in transit — this covers login credentials, bKash wallet details and withdrawal requests submitted through the account dashboard.

Cookie Controls

Essential cookies keep your session active; analytics cookies are optional. You can manage both categories in your browser settings or inside the facia777 app without affecting wallet or payment functions.

Retention and Deletion

We keep your account and transaction data for as long as your account is open and for the period required by applicable local law. When you close your account, we confirm the exact retention window in writing.

Internal Access Controls

Wallet identifiers — bKash, Nagad, Rocket — and payment logs are accessible only to verified internal staff. Every access event is recorded, and we review those logs on a regular schedule.

What We Collect and Why We Hold It

facia777 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, mobile number, and the wallet identifier tied to your bKash, Nagad, or Rocket account — enough to verify your identity and process transactions correctly. We also log device data such as your browser type and Android version, plus session

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timestamps, so we can secure your account and troubleshoot access issues. Payment activity — including deposit amounts, withdrawal requests and the wallet channel used — is stored for transaction records and fraud prevention. We do not sell your personal data to third-party marketing companies. Data linked
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to your wallet and account history is retained for as long as your account is active and for a further period as required by applicable law in your eligible region. If you close your account, we will confirm the retention timeline in writing via your registered
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contact. Our data practices depend on your local law and the eligible regions from which you access facia777.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct an error, or raise a concern about how your wallet or account information is being handled, our support team is here to help. You can reach us through the channels below — have your registered mobile number ready so we can verify your identity before making any changes to your record.

Team online

Live Chat

Open the chat widget in the facia777 app or browser lobby. Share your registered mobile number and describe your privacy request clearly so we can act on it promptly.

Email Support

Send your data request or correction query to our support email address listed in the account settings page. Include your account ID and the wallet type you use — bKash, Nagad, or Rocket.

In-Account Request Form

Log into your facia777 account, go to Account Settings, and select the Privacy Request option. Fill in the form and we will respond to your registered mobile number within the stated timeframe.

Your Privacy Rights at facia777

Below are the questions we hear most often about data, wallet privacy and account rights. If your question is not covered here, use the live chat or in-account request form to reach our support team directly.

We collect your name, registered mobile number, and the wallet identifier you link — bKash, Nagad, or Rocket. We also log device type and session data to keep your account secure.

No. Your wallet identifiers are used only to process your deposits and withdrawals. We do not pass them to third-party marketing services or external data brokers.

Log into your account, go to Account Settings, and use the Privacy Request form. Alternatively, contact support via live chat with your registered mobile number and we will process your request.

You can request deletion after closing your account. Some data — particularly transaction records linked to Rocket, bKash, or Nagad activity — must be retained for the period required by applicable law in your eligible region.

Essential cookies maintain your login session. Optional analytics cookies help us improve page performance. You can disable optional cookies in your browser settings or the app preferences without losing access to deposits or withdrawals.

Some technical infrastructure may involve cross-border data processing. Where that happens, we apply the same access controls and encryption standards described in this policy, subject to your eligible region's applicable law.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoTeen Patti Flash

How facia777 Handles Your Personal Information

How We Protect and Manage Your Information

SSL Encryption

Cookie Controls

Retention and Deletion

Internal Access Controls

How to Reach Us About Your Data

Live Chat

Email Support

In-Account Request Form

Your Privacy Rights at facia777

01 What personal data does facia777 collect when I open an account?

02 Is my bKash or Nagad wallet number shared with anyone outside facia777?

03 How do I request a copy of the data facia777 holds on me?

04 Can I ask facia777 to delete my account data?

05 How does facia777 use cookies and can I turn them off?

06 Does facia777 transfer my data outside Bangladesh?

Privacy Policy

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